Floor And Decor Exchange Policy

Floor decor understands the importance of choosing the right product for your project.

Floor and decor exchange policy. Returns must be made within 30 days of when you receive the product. I returned un opened product two days ago with the original receipt that was paid for with a debit card pin based transaction the had me swipe my card for the refund and now two days later i am still waiting for me credit. It is your responsibility to inspect and verify the type of merchandise purchased quantity dimensions model number color dye lots for porcelain and ceramic products and to verify all labels on wood product to ensure accuracy prior to leaving the store.

Floor decor installed merchandise policy make sure to inspect all merchandise at the time of pick up. Whether you ve purchased the item in store or online you may return unopened unused resalable items to any floor decor store location. Floor and decor viabenefits proprietary exchange combined with a defined contribution strategy helps control benefits cost and offer employees more choices.

Used or opened tools if verified to be defective can be exchanged. If you are not completely satisfied with your store or online purchase simply return the merchandise to any floor decor within 90 days of purchase with a valid sales receipt and we will refund your purchase.